Privacy policy

Last updated: 20 September 2026

Weekends Store respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit weekendsstore.com, shop with us online or in-store, contact us, or otherwise interact with Weekends Store.

INFORMATION WE COLLECT

We may collect personal information including:

• Your name, email address, telephone number, billing address and delivery address
• Your order, purchase, return and payment information
• Information you provide when creating an account, contacting us or subscribing to marketing communications
• Information about your interactions with our website, including your IP address, browser, device and website activity
• Any other information you voluntarily provide to us

Payment details are processed securely by our payment providers. Weekends Store does not retain complete credit card details.

HOW WE COLLECT INFORMATION

We may collect information when you:

• Purchase from us online or in-store
• Create or use a customer account
• Subscribe to our emails or marketing communications
• Contact us by email, telephone, social media or through our website
• Enter a promotion or provide feedback
• Browse or interact with our website

Some information is collected automatically through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfil orders
• Arrange shipping, local pickup, returns, exchanges and refunds
• Process payments and help prevent fraud
• Communicate with you about orders or enquiries
• Provide customer service
• Maintain and improve our website, products and services
• Send marketing communications where you have consented or where otherwise permitted by law
• Personalise your shopping experience and measure the effectiveness of advertising
• Meet our legal, accounting and regulatory obligations

MARKETING COMMUNICATIONS

If you choose to receive marketing communications, we may send you information about new products, offers and events.

You can unsubscribe at any time by selecting the unsubscribe link in an email or contacting us at weekendsau@gmail.com. Unsubscribing from marketing will not prevent us from sending necessary communications about an order or transaction.

COOKIES AND WEBSITE TECHNOLOGIES

Our website uses cookies and similar technologies to operate the site, remember preferences, understand website usage, improve your experience and support advertising and analytics.

You may be able to manage cookies through your browser or the cookie preferences available on our website. Disabling certain cookies may affect how parts of the website function.

HOW WE SHARE INFORMATION

We may share personal information with trusted service providers where reasonably necessary to operate our business. These may include:

• Shopify, which hosts and supports our online store
• Payment providers, including Shopify Payments, Shop Pay, Apple Pay, Google Pay, PayPal and Afterpay, when applicable
• Delivery, postal and fulfilment providers
• Technology, inventory, point-of-sale and website service providers
• Email marketing, analytics and advertising providers
• Accountants, professional advisers, insurers and regulatory authorities

These providers may only use the information as required to provide their services or meet their legal obligations.

We may also disclose information where required by law, to protect our legal rights, or in connection with the sale or restructuring of our business.

OVERSEAS DISCLOSURE

Some service providers, including Shopify and other technology or payment providers, may store or process information outside Australia. The countries involved may vary depending on the provider and the services used.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled appropriately and in accordance with applicable privacy requirements.

SHOPIFY

Our online store is hosted by Shopify. Shopify processes information about customers and website visitors to provide its ecommerce services.

Shopify’s handling of personal information is also governed by its own privacy policies. Further information is available through Shopify’s website.

DATA SECURITY AND RETENTION

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including satisfying legal, tax, accounting and reporting obligations.

ACCESSING OR CORRECTING YOUR INFORMATION

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, please contact us at weekendsau@gmail.com. We may need to verify your identity before processing the request.

CHILDREN’S PRIVACY

Our website is intended for a general audience and is not directed specifically to children. We do not knowingly collect personal information directly from children without appropriate consent.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those third parties and recommend reviewing their privacy policies.

PRIVACY COMPLAINTS

If you have a question or complaint about how we handle personal information, please contact us using the details below.

We will review your concern and respond within a reasonable period. If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect changes to our practices, services or legal obligations. The updated version will be published on our website with a revised “Last updated” date.

For questions, access or correction requests, or privacy complaints, please contact:

Weekends Store
177 Avoca Drive
Avoca Beach NSW 2251
Australia

Email: weekendsau@gmail.com
Website: weekendsstore.com